All activities and recommendations are client-centred; 100% based on the particular client’s business, culture and competitive environment. Every aspect of the client’s culture and its business guides the way we implement our recommendations. Whether a client prefers to drip-feed change without noticeable Consultant presence, or quickly re-engineer processes, Assent works as a partner.
In its consulting assignments, Assent’s approach is one of a practitioner, not a theorist or academic. We use only dynamic best practice and leading-edge methodologies from Australia and overseas. Recommendations focus totally on the client, and its situation and culture. Many of Assent’s metrics and practices come from its sister company, Benchmarking for Performance (BforP.com).
We coach the development of trust with customers and consumers, and we practice this philosophy in the way that we manage our own projects and clients. Our disciplines for effective implementation include stakeholder analysis, gain-sharing, and clear post-evaluation and monitoring of the value added by our approach and recommendations.